About

About Cover-4COVER-4 SOLUTIONS is an enterprise IT Solutions Company that provides high-level vision, analysis and professional services for business and machine data. Our team of experts enable our customers to not only meet and exceed their goals from a technology and business perspective, but we take pride in developing a strong and lasting partnership on a personal level as well.

We are comprised of a team of IT industry veterans who understand that no two environments are the same, therefore we approach every opportunity with the mantra to listen, plan, and execute…..with your success being the ultimate measuring stick by which we judge ourselves and our business.

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OUR COMPREHENSIVE APPROACH IS COMPRISED OF FOUR KEY AREAS:  

Pre-sales Expertise

Our team of certified Splunk Architects & Engineers are intricately involved in every step of the sales process, ensuring that your questions and needs are met with the utmost of professionalism & technical proficiency.  We offer product demos online or in-person, proof of concept support and open lines of direct communication between your team and our technical staff.  No question about it…Splunk is amazing, but you might need some help to get you where you want to go.

Licensing

As a certified Splunk Premier Partner, we make it our goal to serve as an extension of the Splunk direct sales team. This includes understanding all nuances of the Splunk licensing model, and collaboratively working with your team to design an approach that best fits your needs and budget.

Professional Services & Consulting

Along with our pre-sales and licensing expertise, we’ve assembled an outstanding team of Splunk professional service personnel that are available for hourly, daily or long term engagements. So whether it’s implementing Splunk for the first time, conducting a health check/best practices review of your existing environment, or designing and deploying a distributed Splunk architecture across multiple geographic locations….we have the experience and expertise to help.

Customer Care

One of the core values upon which our business is built is that the engagement process does not end with the issuance of a PO. We view our customer relationships as long-term partnerships for mutual success. Therefore we offer a customer care program where we make monthly touches to all of our customers, making sure that their Splunk instance is not only up and running…but providing the valuable insights that they need to successfully run and grow their business.