Managed Services

Splunk Managed Services powered by Hurricane Labs

Even with the power of the Splunk data platform integrated into your business, we understand that maintaining 24 x 7 vigilance over your IT infrastructure doesn’t come easy. It takes a firm commitment of valuable time, energy and manpower to effectively safeguard your enterprise against the ever-evolving threats in today’s business climate. For this reason, Cover-4 Solutions is proud to offer Splunk Managed Services to help alleviate the burden on your internal resources and provide you with industry leading expertise in all things Splunk….especially when it comes to security.

splunk managed services

Working in conjunction with our partner Hurricane Labs, our Splunk managed services offerings enable you to maximize the value of your existing Splunk investment and equip you to stay at the very forefront of security and best practices. Using our proven Splunk Security Intelligence methodologies allow us to tap into even the most complex of Splunk environments and yield meaningful data that will make your business not only safer but smarter as well.


 

Services Models

MODEL #1: MANAGED SPLUNK

Cover-4 Solutions performs: 24 x 7 monitoring, remote management, report generation, search creation, log source integration, and dashboard design. You are assigned a Cover-4 project manager and lead engineer. Cover-4 does the care and feeding of Splunk along with assisting you with searches and reports to help maximize the value of Splunk.

MODEL #2: MANAGED SPLUNK W/ ENTERPRISE SECURITY ENHANCEMENT

In addition to the services of basic managed Splunk (Model #1), Cover-4 will provide security intelligence (in conjunction with the Enterprise Security App) to enhance your Splunk alerts, as well as recommendations for remediation. Cover-4 brings our Splunk Security Intelligence experience to your organization to further the security capabilities of core Splunk. Cover-4 can perform the Tier 1 and Tier 2 security analysis on alerts and provides clients with actionable intelligence.

 


 

Delivery Methods

In order to best accommodate our clients’ needs, Cover-4 Solutions delivers our Splunk Managed Services via two models. Each method seeks to meet your needs and requirements while ensuring that we are partnering with your team in a way that best fits with your organization.

 


 

Splunk Managed Services

METHOD#1: ON-PREMISE

You own the Splunk license and Splunk runs on your hardware at your location. The alerts from your Splunk environment are sent securely to our Security Operations Center where they are analyzed and responded to. You will then be contacted by one of our security engineers who will work with you to respond to the incident. Cover-4 operates both on-site and remotely with the on-premise delivery model.

splunk service models

METHOD #2: CLOUD

Cover-4’s Cloud service offers all the same great benefits as our On-Site option. However, this model runs in the Splunk Cloud using your own Splunk Cloud license. By moving your Splunk Managed Services to the Splunk Cloud, you avoid the cost of hardware and maintenance, thereby saving your IT staff time and allowing them to focus on the results from Splunk and not the infrastructure itself.

splunk managed cloud services